Emergency Medical Services and Urgent Care: Phone Numbers and Procedures
Reading time: 5 minutes
- Emergency service numbers in Israel
- Procedure for calling an ambulance
- First aid while waiting for help
- Useful resources and next steps
- Conclusion
Emergency phone numbers in Israel
Clear procedure for calling an ambulance
What to do while waiting for help: first aid
Useful resources and next steps
Emergency phone numbers in Israel
The first and most important thing is to memorize or save the main emergency service numbers in an easily accessible place. The main phone number for calling an ambulance (Magen David Adom) is 101. The call is free from any phone. It is also useful to know the general emergency number — 112. This number works throughout the country and will connect you to the needed service: police (100), firefighters (102), or ambulance. For people with hearing impairments, an SMS service is available at 055-911-1111. It is recommended to write these numbers down on paper and place them in a visible spot at home, especially if there are elderly people or children in the family.
Clear procedure for calling an ambulance
When you dial 101, try to stay calm and speak clearly. The dispatcher needs to be given the following key information: the exact address of the incident (city, street, house and entrance number, floor), your name and phone number, as well as a brief but maximally informative description of the victim’s condition (for example, “severe chest pain”, “loss of consciousness”, “severe bleeding”). Do not hang up first — wait for the operator’s instructions. While the team is on the way, prepare the patient’s documents (ID, insurance policy), open the entrance, and, if possible, ask someone to meet the medics.
What to do while waiting for help: first aid
While the ambulance is on its way, your actions can be critically important. If a person is unconscious, check their breathing and pulse. If absent, immediately begin cardiopulmonary resuscitation (CPR) if you know how to perform it. For severe bleeding, apply a pressure bandage. Do not give water or medication to a person who is unconscious or has severe abdominal pain. If a heart attack or stroke is suspected, sit or lay the patient in a comfortable position and loosen tight clothing. The main rule is to do no harm. If you are unsure of your actions, it is better to wait for instructions from the dispatcher over the phone.
Useful resources and next steps
After the condition stabilizes, subsequent care, special equipment, or home help may be required. In such situations, it is useful to know about available resources. On the free classifieds platform 4Israel, you can find many offers that can help with rehabilitation. For example, in the Hand to Hand section, you can purchase pre-owned medical goods, and in the Services category — find a caregiver or housekeeper. Thanks to automatic translation, your ad seeking or offering help will be seen by speakers of all major languages in Israel, which significantly speeds up solving everyday issues during a difficult period.
Conclusion
A quick and correct response in an emergency medical situation is key to saving a life. Remember the number 101, speak clearly to the dispatcher, and follow instructions. Equally important is how to organize daily life and recovery after a crisis. Modern technology and communications are designed to help with this. By posting an ad on our platform, you get a unique advantage: your text instantly becomes available in Hebrew, Russian, Arabic, and English. This means that when offering your services or looking for, for example, real estate for a relative, you effectively communicate with the entire multicultural society of Israel, saving time and finding the best solutions.